Revolutionizing Radiology: Med 360° saves exams and reduces wait times with Philips

By Philips  Featuring Med 360° ∙ September 18 2025  3 min read

Customer story

Radiology

Diagnostic and clinical informatics

Like many healthcare providers today, Med 360° is facing mounting pressure from a shortage of trained technicians and increasing patient demand. Med 360° implemented Philips Radiology Operations Command Center to revolutionize their imaging services. Within just the 10-week test phase, Med 360° saved 70% of exams from cancellation, significantly reduced patient wait times and enhanced imaging throughput.

At-a-glance:

  • Saved 70% of exams from cancellation
  • Ensuring medical care even at off-peak times: offer patients a more reliable service
  • Increased efficiency through streamlined workflows
  • Sustainability: Less traveling time of MR application specialists

Man with System

Revolutionizing radiology operations to increase efficiency and patient access

Within the first 10 weeks of implementation, Med 360° saved 70% of complex exams from cancellation, significantly increasing patient access and reducing wait times.

“With the Radiology Operations Command Center, we can support multiple locations in real time. We utilize the expertise in our Command Center to ensure that every site has access to it. This helps us to improve efficiency.”

Martina Salomon


MR Application Specialist
Med 360°

Bridging the gap in imaging staffing & expertise with Philips Radiology Operations Command Center

Disclaimer
Results are specific to the institution where they were obtained and may not reflect results achievable at other institutions.

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